Refund Policy
We want you to love your experience with Miss Mouth’s™. If you are not satisfied with a Miss Mouth’s product you purchased from one of our authorized sellers in the United States, you may request a refund within 90 days of the date of purchase. Please note that because we are unable to control the quality of products sold by unauthorized sellers, unless otherwise prohibited by law, our Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
To submit a Guarantee request, please visit the Contact Us page to reach out to us or call or text us at 1-833-730-8164 Monday-Friday | 9AM-5PM EST. You may be asked to provide the following information: (1) product purchased, (2) reason for dissatisfaction, (3) place and date of purchase, (4) proof of purchase, and (5) picture(s) of the product. In certain instances, we may ask that you mail the product to us for inspection. If such request is made, we’ll provide you with a prepaid shipping label. You must submit your Guarantee request within 90 days of the date of purchase.
Please note that we reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee. We may amend or terminate the Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please visit the Contact Us page to reach out to us.
